CRISIS COMMUNICATION TRAINING

Very few individuals are naturally gifted when it comes to appearing on-camera or speaking before groups.  And when those situations are part of a crisis event, the stakes to perform well are even high. The ISLES Crisis Communication training is all about handling the communication process during a crisis. Participants will be exposed to the rudiments of crisis communication and will engage in experiential training exercise where they have to manage communication during a crisis and make media statements and take questions from the public and media.

At the end of the training you will: know how to establish and maintain “control of the message”; understand what reporters expect and what is expected of the; know how to define and create Key Messages; understand the benefits of advance preparation for crisis situations and how to create effective communication action plans for all team members in the organization; gain an understanding about how to handle “extreme crisis communications” (i.e. mass casualty and other serious life/limb situations) and why communicating during these situations is different than in other crisis situation; and gain knowledge and confidence in effectively communicating to protect the image and perception of the agency in the community

  • Duration: 1 day
  • Course fee: to be announced
  • Date of commencement: to be announced
  • Minimum entry requirements: Fluency in Dhivehi and English, hold a supervisory role